Monday, 29 December 2014

In Silicon Valley, do the jerks always win?

We’ve seen a lot of bad-boy behavior out of Silicon Valley, but investors and customers just might say enough already

Do you need to be a jerk to succeed in Silicon Valley? The frequency with which bad-boy behavior crops up in the epicenter of tech culture can certainly make it seem that way.

The latest dustup involves the ride-sharing service Uber, whose senior vice president for business, Emil Michael, said he planned to hire private investigators to dig up dirt on journalists who he felt criticized the company. It sounded like a contemporary take on Nixon’s enemies list.

Michael is still with Uber. Company founder and CEO Travis Kalanick didn’t demote or fire him, opting to merely disavow the idea. And Michael’s transgression was hardly an isolated case of jerk behavior at Uber. A writer for San Francisco magazine has charged that she was told by people inside Uber that the company might monitor her rides on the service. There have been allegations that Uber has played dirty tricks on its competitor Lyft, it was revealed that Kalanick has privately called the service Boober because its success has made it easier for him to pick up women, the company has come out with blatantly sexist promotions, and more.

If you think all of that sounds like a company that is imploding, I have to inform you that Uber is valued at $18 billion.
And Uber is not an isolated case, but merely the latest manifestation of well-documented jerk culture among tech startups. The game company Zynga, for example, has faced lawsuits for illegally copying games of its competitors, has been charged with working with scam advertisers, and at one point forced four senior employees to either give up some of their non-vested stock or be fired. Zynga founder and one-time CEO Mark Pincus admitted in a speech at Startup@Berkeley, “I funded the company myself, but I did every horrible thing in the book to, just to get revenues right away. I mean we gave our users poker chips if they downloaded this zwinky toolbar which was like, I don’t know, I downloaded it once and couldn’t get rid of it.”

Even established companies in Silicon Valley have exhibited jerk behavior. Apple founder Steve Jobs, thought by some to be almost saintlike, was not exactly a warm and fuzzy human being. Biographer Walter Isaacson said Jobs was both “Good Steve” and “Bad Steve,” and he included a variety of “Bad Steve” anecdotes in his biography of him: He denied paternity of his daughter for years (he ultimately accepted it), short-changed Apple co-founder Steve Wozniak on a bonus, and more.

Do we have to just accept this as the way things work? No. In fact, it’s not uncommon for bad behavior to come back and bite the founders and their companies.

Take Zynga. It was a high-flying startup, whose stock price in the early days was near $15. Today it’s trading at about $2. Pincus had to step down as CEO and chief product officer in April of this year.

Uber still seems to be riding high, but bad publicity may well take its toll, with numerous high-profile people abandoning the service and deleting the app, according to The New York Times. Kelly Hoey, a New York-based angel investor, deleted her Uber account because of privacy concerns, telling the Times, “I don’t want them to have my information, my credit card or my name.” Lisa Abeyta, founder and CEO of the tech startup APPCityLife, did the same, adding, “There is a difference between being competitive and being dirty. It is bad-boy, jerk culture. And I can’t celebrate that.” And Minnesota Senator Al Franken has written a scathing letter to Kalanick saying that Uber’s actions “suggest a troubling disregard for customers’ privacy, including the need to protect their sensitive geolocation data.”

One of Silicon Valley’s most prominent investors, Paul Graham, believes that investing in jerks (his term) is not just a kind of bad karma, but bad for business as well. Graham heads the prominent startup accelerator Y Combinator, which has helped launch countless successful startups, including Dropbox and Airbnb, and he won’t invest in companies run by people he considers jerks.

He told Business Insider, “The reason we tried not to invest in jerks initially was sheer self-indulgence. We were going to have to spend a lot of time with whoever we funded, and we didn't want to have to spend time with people we couldn't stand. Later we realized it had been a clever move to filter out jerks, because it made the alumni network really tight … based on what I've seen so far, the good people have the advantage over the jerks. Probably because to get really big, a company has to have a sense of mission, and the good people are more likely to have an authentic one, rather than just being motivated by money or power.”

So don’t think the bad buys always win. Sometimes they do get their comeuppance.

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Monday, 22 December 2014

The best office apps for Android


Which office package provides the best productivity experience on Android? We put the leading contenders to the test

Getting serious about mobile productivity

We live in an increasingly mobile world -- and while many of us spend our days working on traditional desktops or laptops, we also frequently find ourselves on the road and relying on tablets or smartphones to stay connected and get work done.

Where do you turn when it's time for serious productivity on an Android device? The Google Play Store boasts several popular office suite options; at a glance, they all look fairly comparable. But don't be fooled: All Android office apps are not created equal.

I spent some time testing the five most noteworthy Android office suites to see where they shine and where they fall short. I looked at how each app handles word processing, spreadsheet editing, and presentation editing -- both in terms of the features each app offers and regarding user interface and experience. I took both tablet and smartphone performance into consideration.

Click through for a detailed analysis; by the time you're done, you'll have a crystal-clear idea of which Android office suite is right for you.

(Note: Microsoft's Office Mobile app is not included in this comparison, as the company does not currently allow the app to be installed on Android tablets.)


Best Android word processor: OfficeSuite 8 Premium
Mobile Systems' OfficeSuite 8 Premium offers desktop-class word processing that no competitor comes close to matching. The UI is clean, easy to use, and intelligently designed to expand to a tablet-optimized setup. Its robust set of editing tools is organized into easily accessible on-screen tabs on a tablet (and condensed into drop-down menus on a phone). OfficeSuite 8 Premium provides practically everything you need, from basic formatting to advanced table creation and manipulation utilities. You can insert images, shapes, and freehand drawings; add and view comments; track, accept, and reject changes; spell-check; and calculate word counts. There's even a native PDF markup utility, PDF export, and the ability to print to a cloud-connected printer.

OfficeSuite 8 Premium works with locally stored Word-formatted files and connects directly to cloud accounts, enabling you to view and edit documents without having to download or manually sync your work.

Purchasing OfficeSuite 8 Premium is another matter. Search the Play Store, and you'll find three offerings from Mobile Systems: a free app, OfficeSuite 8 + PDF Converter; a $14.99 app, OfficeSuite 8 Pro + PDF; and another free app, OfficeSuite 8 Pro (Trial). The company also offers a dizzying array of add-ons that range in price from free to $20.

The version reviewed here -- and the one most business users will want -- is accessible only by downloading the free OfficeSuite 8 + PDF Converter app and following the link on the app's main screen to upgrade to Premium, which requires a one-time $19.99 in-app purchase that unlocks all possible options, giving you the most fully featured setup, no further purchases required.

App: OfficeSuite 8 Premium
Price: $19.99 (via in-app upgrade)
Developer: Mobile Systems

Runner-up Android word processor: Google Docs
Google's mobile editing suite has come a long way, thanks largely to its integration of Quickoffice, which Google acquired in 2012. With the help of Quickoffice technology, the Google Docs word processor has matured into a usable tool for folks with basic editing needs.

Docs is nowhere near as robust as OfficeSuite 8 Premium, but if you rely mainly on Google's cloud storage or want to do simple on-the-go writing or editing, it's light, free, and decent enough to get the job done, whether you’re targeting locally stored files saved in standard Word formats or files stored within Docs in Google's proprietary format.

Docs' clean, minimalist interface follows Google's Material Design motif, making it pleasant to use. It offers basic formatting (fonts, lists, alignment) and tools for inserting and manipulating images and tables. The app's spell-check function is limited to identifying misspelled words by underlining them within the text; there's no way to perform a manual search or to receive proper spelling suggestions.

Google Docs' greatest strength is in its cross-device synchronization and collaboration potential: With cloud-based documents, the app syncs changes instantly and automatically as you work. You can work on a document simultaneously from your phone, tablet, or computer, and the edits and additions show up simultaneously on all devices. You can also invite other users into the real-time editing process and keep in contact with them via in-document commenting.

App: Google Docs
Price: Free
Developer: Google

The rest of the Android word processors
Infraware's Polaris Office is a decent word processor held back by pesky UI quirks and an off-putting sales approach. The app was clearly created for smartphones; as a result, it delivers a subpar tablet experience with basic commands tucked away and features like table creation stuffed into short windows that require awkward scrolling to see all the content. Polaris also requires you to create an account before using the app and pushes its $40-a-year membership fee to gain access to a few extras and the company's superfluous cloud storage service.

Kingsoft's free WPS Mobile Office (formerly Kingsoft Office) has a decent UI but is slow to open files and makes it difficult to find documents stored on your device. I also found it somewhat buggy and inconsistent: When attempting to edit existing Word (.docx) documents, for instance, I often couldn't get the virtual keyboard to load, rendering the app useless. (I experienced this on multiple devices, so it wasn’t specific to any one phone or tablet.)

DataViz's Docs to Go (formerly Documents to Go) has a dated, inefficient UI, with basic commands buried behind layers of pop-up menus and a design reminiscent of Android's 2010 Gingerbread era. While it offers a reasonable set of features, it lacks functionality like image insertion and spell check; also, it's difficult to find and open locally stored documents. It also requires a $14.99 Premium Key to remove ads peppered throughout the program and to gain access to any cloud storage capabilities.

Best Android spreadsheet editor: OfficeSuite 8 Premium
With its outstanding user interface and comprehensive range of features, OfficeSuite 8 Premium stands out above the rest in the realm of spreadsheets. Like its word processor, the app's spreadsheet editor is clean, easy to use, and fully adaptive to the tablet form.

It's fully featured, too, with all the mathematical functions you'd expect organized into intuitive categories and easily accessible via a prominent dedicated on-screen button. Other commands are broken down into standard top-of-screen tabs on a tablet or are condensed into a drop-down menu on a smartphone.

With advanced formatting options to multiple sheet support, wireless printing, and PDF exporting, there's little lacking in this well-rounded setup. And as mentioned above, OfficeSuite offers a large list of cloud storage options that you can connect with to keep your work synced across multiple devices.

App: OfficeSuite 8 Premium
Price: $19.99 (via in-app upgrade)
Developer: Mobile Systems

Runner-up Android spreadsheet editor: Polaris Office
Polaris Office still suffers from a subpar, non-tablet-optimized UI, but after OfficeSuite Premium 8, it's the next best option.

Design aside, the Polaris Office spreadsheet editor offers a commendable set of features, including support for multiple sheets and easy access to a full array of mathematical functions. The touch targets are bewilderingly small, which is frustrating for a device that's controlled by fingers, but most options you'd want are all there, even if not ideally presented or easily accessible.

Be warned that the editor has a quirk: You sometimes have to switch from "view" mode to "edit" mode before you can make changes to a sheet -- not entirely apparent when you first open a file. Be ready to be annoyed by the required account creation and subsequent attempts to get you to sign up for an unnecessary paid annual subscription.

Quite honestly, the free version of OfficeSuite would be a preferable alternative for most users; despite its feature limitations compared to the app's Premium configuration, it still provides a better overall experience than Polaris or any of its competitors. If that doesn't fit the bill for you, Polaris Office is a distant second that might do the trick.

App: Polaris Office
Price: Free (with optional annual subscription)
Developer: Infraware

The rest of the Android spreadsheet editors
Google Sheets (part of the Google Docs package) lacks too many features to be usable for anything beyond the most basic viewing or tweaking of a simple spreadsheet. The app has a Function command for standard calculations, but it's hidden and appears in the lower-right corner of the screen inconsistently, rendering it useless most of the time. You can’t sort cells or insert images, and its editing interface adapts poorly to tablets. Its only saving grace is integrated cloud syncing and multiuser/multidevice collaboration.

WPS Mobile Office is similarly mediocre: It's slow to open files, and its Function command -- a vital component of spreadsheet work -- is hidden in the middle of an "Insert" menu. On the plus side, it has an impressive range of features and doesn't seem to suffer from the keyboard bug present in its word-processing counterpart.

Docs to Go is barely in the race. Its embarrassingly dated UI makes no attempt to take advantage of the tablet form. Every command is buried behind multiple layers of pop-up menus, all of which are accessible only via an awkward hamburger icon at the top-right of the screen. The app's Function command doesn't even offer descriptions of what the options do -- only Excel-style lingo like "ABS," "ACOS," and "COUNTIF." During my testing, the app failed to open some perfectly valid Excel (.xlsx) files I used across all the programs as samples.

Best Android presentation editor: OfficeSuite 8 Premium
OfficeSuite 8 Premium’s intuitive, tablet-optimized UI makes it easy to edit and create presentations on the go. Yet again, it's the best-in-class contender by a long shot. (Are you starting to sense a pattern here?)

OfficeSuite offers loads of options for making slides look professional, including a variety of templates and a huge selection of slick transitions. It has tools for inserting images, text boxes, shapes, and freehand drawings into your slides, and it supports presenter notes and offers utilities for quickly duplicating or reordering slides. You can export to PDF and print to a cloud-connected printer easily.

If you're serious about mobile presentation editing, OfficeSuite 8 Premium is the only app you should even consider.

App: OfficeSuite 8 Premium
Price: $19.99 (via in-app upgrade)
Developer: Mobile Systems

Runner-up Android presentation editor: Polaris Office
If it weren't for the existence of OfficeSuite, Polaris's presentation editor would look pretty good. The app offers basic templates to get your slides started; they're far less polished and professional-looking than OfficeSuite's, but they get the job done.

Refreshingly, the app makes an effort to take advantage of the tablet form in this domain, providing a split view with a rundown of your slides on the left and the current slide in a large panel alongside it. (On a phone, that rundown panel moves to the bottom of the screen and becomes collapsible.)

With Polaris, you can insert images, shapes, tablets, charts, symbols, and text boxes into slides, and drag-and-drop to reorder any slides you've created. It offers no way to duplicate an existing slide, however, nor does it sport any transitions to give your presentation pizazz. It also lacks presenter notes.

Most people would get a better overall experience from even the free version of OfficeSuite, but if you want a second option, Polaris is the one.

App: Polaris Office
Price: Free (with optional annual subscription)
Developer: Infraware

The rest of the Android presentation editors
Google Slides (part of the Google Docs package) is bare-bones: You can do basic text editing and formatting, and that's about it. The app does offer predefined arrangements for text box placement -- and includes the ability to view and edit presenter notes -- but with no ability to insert images or slide backgrounds and no templates or transitions, it's impossible to create a presentation that looks like it came from this decade.

WPS Mobile Office is similarly basic, though with a few extra flourishes: The app allows you to insert images, shapes, tables, and charts in addition to plain ol' text. Like Google Slides, it lacks templates, transitions, and any other advanced tools and isn't going to create anything that looks polished or professional.

Last but not least, Docs to Go -- as you're probably expecting by this point -- borders on unusable. The app's UI is dated and clunky, and the editor offers practically no tools for modern presentation creation. You can't insert images or transitions; even basic formatting tools are sparse. Don't waste your time looking at this app.

Putting it all together
The results are clear: OfficeSuite 8 Premium is by far the best overall office suite on Android today. From its excellent UI to its commendable feature set, the app is in a league of its own. At $19.99, the full version isn't cheap, but you get what you pay for, which is the best mobile office experience with next to no compromises. The less fully featured OfficeSuite 8 Pro ($9.99) is a worthy one-step-down alternative, as is the basic, ad-supported free version of the main OfficeSuite app.

If basic on-the-go word processing is all you require -- and you work primarily with Google services -- Google's free Google Docs may be good enough. The spreadsheet and presentation editors are far less functional, but depending on your needs, they might suffice.

Polaris Office is adequate but unremarkable. The basic program is free, so if you want more functionality than Google's suite but don't want to pay for OfficeSuite -- or use OfficeSuite's lower-priced or free offerings -- it could be worth considering. But you'll get a significantly less powerful program and less pleasant overall user experience than what OfficeSuite provides.

WPS Mobile Office is a small but significant step behind, while Docs to Go is far too flawed to be taken seriously as a viable option.

With that, you're officially armed with all the necessary knowledge to make your decision. Grab the mobile office suite that best suits your needs -- and be productive wherever you may go.




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Sunday, 7 December 2014

Intel plunks down billions to expand in mobile market

Intel has bought its way into the tablet market, but success seems years away in smartphones, despite billions of dollars spent.

The allure of mobile devices has led Intel to take some uncharacteristic moves that defy the company’s proud tradition of designing and manufacturing chips in-house. Intel has partnered with Chinese companies to build some smartphone and tablet chips, and is relying on third parties to manufacture those chips.

Intel bets the partnerships will accelerate its business in China, where smartphone shipments are booming. But the company wants to regain complete control over manufacturing, and on Thursday said it was investing US$1.6 billion over 15 years in a China plant for mobile chip development and manufacturing.

The expenditure on a yearly basis isn’t as huge as investments in its Israel and U.S. factories, but the goal is the same: to set up the chip maker for success in mobile devices. Most smartphones and tablets use ARM processors, and Intel wants to break that dominance.

Intel this year partnered with Chinese chip makers Rockchip and Spreadtrum—which have a big presence in the country—to design chips for low-cost mobile devices. A fallout with Rockchip led to Intel partnering with TSMC (Taiwan Semiconductor Manufacturing Co.) to produce an initial batch of low-cost mobile chips, which will go into smartphones and tablets starting at under $100.

During a speech earlier this week, Intel president Renee James said the company bring the manufacture of those chips in-house by 2016. The first chips from Intel’s upgraded Chengdu facilities will start rolling out in the second half of 2016.

The Chengdu plant first opened up in 2005, but will now be tuned to testing and manufacturing smaller chips for mobile and Internet-of-things devices. It’s one step in Intel’s long-term goal to reduce its reliance on TSMC.

Power-saving and performance features are etched on to mobile chips in factories that are built for a specific process technology. Depending on designs, the manufacturing of chips designed with Rockchip or Spreadtrum could well happen in Chengdu or other facilities, said Chuck Mulloy, an Intel spokesman.

Intel’s factories are dedicated to making its own chips, but it hasn’t shied away from making custom chips for a handful of customers like Panasonic and Altera in its newer factories in the U.S. The chips are large due to the size of custom logic circuitry, but Chengdu provides an opportunity to make smaller custom chips for mobile devices.

The Chengdu investment could build up Intel’s burgeoning custom chip-making business, Mulloy said.

“We can also use that foundry capability as we grow that business over time,” Mulloy said.

Manufacturing chips in China could be cheaper than in the U.S., and would be preferred by companies like Rockchip and Spreadtrum, analysts said.

Intel will be able to control costs and keep its factories busy by moving manufacturing in-house, said Dean McCarron, principal analyst at Mercury Research.

“It makes sense because Intel likes to make manufacturing facilities in technically sophisticated markets, which China is,” McCarron said.

Mobile chips alone may not fill up a facility of Chengdu’s size, so Intel may make chips for mobile devices for third parties, McCarron said.

“If someone like Apple were to approach Intel and say we want this custom phone part, it’s obvious Intel will build it,” McCarron said.

Intel is also upgrading equipment in its factory to remain in the good books of the Chinese government, which is has been difficult on Western technology companies, said Jim McGregor, principal analyst at Tirias Research.

Companies like Microsoft and Qualcomm are being investigated by the Chinese government for monopolistic behavior.

“Intel’s trying to stay out of trouble,” McGregor said.

The chips made in the Chengdu factories won’t be based on the latest process manufacturing technology, McGregor said, adding that Intel wants to protect its intellectual property and won’t transfer its latest manufacturing process to China.

“There’s a lot of leaky walls there. It’s hard to keep intellectual property and patent secrets out there,” McGregor said.

If Spreadtrum or Rockchip want the latest technologies, they’d have to rely on Intel factories in the U.S., which can be more expensive. That could raise the price of chips, and ultimately of mobile devices.

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Thursday, 13 November 2014

How automation could take your skills -- and your job

A new book by Nicholas Carr should give IT managers pause about the rush to automation

Nicholas Carr's essay IT Doesn't Matter in the Harvard Business Review in 2003, and the later book, argued that IT is shifting to a service delivery model comparable to electric utilities. It produced debate and defensiveness among IT managers over the possibility that they were sliding to irrelevancy. It's a debate that has yet to be settled. But what is clear is that Carr has a talent for raising timely questions, and he has done so again in his latest work The Glass Cage, Automation and Us (W.W. Norton & Co.)

This new book may make IT managers, once again, uncomfortable.

The Glass Cage examines the possibility that businesses are moving too quickly to automate white collar jobs, sophisticated tasks and mental work, and are increasingly reliant on automated decision-making and predictive analytics. It warns of the potential de-skilling of the workforce, including software developers, as larger shares of work processes are turned over to machines.

This book is not a defense of Luddites. It's a well-anchored examination of the consequences and impact about deploying systems designed to replace us. Carr's concerns are illustrated and found in, for instance, the Federal Aviation Administration's warning to airlines about automation, and how electronic medical records may actually be raising costs and hurting healthcare.

In an interview, Carr talked about some of the major themes in his book. What follows are edited excerpts:
Glass Cage cover

The book discusses how automation is leading to a decay of skills and new kinds of risks. It cites an erosion of skills among aircraft pilots, financial professionals and health professionals who, for instance, examine images with automation. But automation has long replaced certain skills. What is different today about the automation of knowledge or mental work that makes you concerned? I think it comes to the scope of what can be automated today. There has always been, from the first time human beings developed tools, and certainly through the industrial revolution, trade-offs between skill loss and skill gain through tools. But until the development of software that can do analysis, make judgments, sense the environment, we've never had tools, machines that can take over professional work in the way that we're seeing today. That doesn't mean take it over necessarily entirely, but become the means through which professionals do their jobs, do analytical work, make decisions, and so forth. It's a matter of the scope of automation being so much broader today and growing ever more broad with each kind of passing year.

Where do you think we stand right now in terms of developing this capability? There are some recent breakthroughs in computer technology that have greatly expanded the reach of automation. We see it on the one hand with the automation of complex psychomotor skills. A good example is the self-driving car that Google, and now other car makers, are manufacturing. We're certainly not to the point where you can send a fully autonomous vehicle out into real-world traffic without a backup driver. But it's clear that we're now at the point where we can begin sending robots out into the world to act autonomously in a way that was just impossible even 10 years ago. We're also seeing, with new machine-learning algorithms and predictive algorithms, the ability to analyze, assess information, collect that, interpret it automatically and pump out predictions, decisions and judgments. Really, in the last five years or so we, have opened up a new era in automation, and you have to assume the capabilities in those areas are going to continue to grow, and grow pretty rapidly.

What is the worry here? If I can get into my self-driving car in the morning, I can sit back and work on other things. There are two worries. One is practical and the other is philosophical. The actuality of what's facing us in the foreseeable future is not complete automation, it's not getting into your car and simply allowing the computer to take over. It's not getting into a plane with no pilots. What we're looking at is a shared responsibility between human experts and computers. So, yes, maybe at some point in the future we will have completely autonomous vehicles able to handle traffic in cities. We're still a long way away from that. We have to figure out how to best balance the responsibilities between the human expert or professional and computer. I think we're going down the wrong path right now. We're too quick to hand over too much responsibility to the computer and what that ends up doing is leaving the expert or professional in a kind of a passive role: looking at monitors, following templates, entering data. The problem, and we see it with pilots and doctors, is when the computer fails, when either the technology breaks down, or the computer comes up against some situation that it hasn't been programmed to handle, then the human being has to jump back in take control, and too often we have allowed the human expert skills to get rusty and their situational awareness to fade away and so they make mistakes. At the practical level, we can be smarter and wiser about how we go about automating and make sure that we keep the human engaged.

Then we have the philosophical side, what are human beings for? What gives meaning to our lives and fulfills us? And it turns out that it is usually doing hard work in the real world, grappling with hard challenges, overcoming them, expanding our talents, engaging with difficult situations. Unfortunately, that is the kind of effort that software programmers, for good reasons of their own, seek to alleviate today. There is a kind of philosophical tension or even existential tension between our desire to offload hard challenges onto computers, and that fact that as human beings, we gain fulfilment and satisfaction and meaning through struggling with hard challenges.

Let's talk about software developers. In the book, you write that the software profession's push to "to ease the strain of thinking is taking a toll on their own skills." If the software development tools are becoming more capable, are software developers becoming less capable? I think in many cases they are. Not in all cases. We see concerns -- this is the kind of tricky balancing act that we always have to engage in when we automate -- and the question is: Is the automation pushing people up to higher level of skills or is it turning them into machine operators or computer operators -- people who end up de-skilled by the process and have less interesting work. I certainly think we see it in software programming itself. If you can look to integrated development environments, other automated tools, to automate tasks that you have already mastered, and that have thus become routine to you that can free up your time, [that] frees up your mental energy to think about harder problems. On the other hand, if we use automation to simply replace hard work, and therefore prevent you from fully mastering various levels of skills, it can actually have the opposite effect. Instead of lifting you up, it can establish a ceiling above which your mastery can't go because you're simply not practicing the fundamental skills that are required as kind of a baseline to jump to the next level.

What is the risk, if there is a de-skilling of software development and automation takes on too much of the task of writing code? There are very different views on this. Not everyone agrees that we are seeing a de-skilling effect in programming itself. Other people are worried that we are beginning to automate too many of the programming tasks. I don't have enough in-depth knowledge to know to what extent de-skilling is really happening, but I think the danger is the same danger when you de-skill any expert task, any professional task, ...you cut off the unique, distinctive talents that human beings bring to these challenging tasks that computers simply can't replicate: creative thinking, conceptual thinking, critical thinking and the ability to evaluate the task as you do it, to be kind of self-critical. Often, these very, what are still very human skills, that are built on common sense, a conscious understanding of the world, intuition through experience, things that computers can't do and probably won't be able to do for long time, it's the loss of those unique human skills, I think, [that] gets in the way of progress.

What is the antidote to these pitfalls? In some places, there may not be an antidote coming from the business world itself, because there is a conflict in many cases between the desire to maximize efficiency through automation and the desire to make sure that human skills, human talents, continue to be exercised, practiced and expanded. But I do think we're seeing at least some signs that a narrow focus on automation to gain immediate efficiency benefits may not always serve a company well in the long term. Earlier this year, Toyota Motor Co., announced that it had decided to start replacing some of its robots in it Japanese factories with human beings, with crafts people. Even though it has been out front, a kind of a pioneer of automation, and robotics and manufacturing, it has suffered some quality problems, with lots of recalls. For Toyota, quality problems aren't just bad for business, they are bad for its culture, which is built on a sense of pride in the quality that it historically has been able to maintain. Simply focusing on efficiency, and automating everything, can get in the way of quality in the long-term because you don't have the distinctive perspective of the human craft worker. It went too far, too quickly, and lost something important.

Gartner recently came out with a prediction that in approximately 10 years about one third of all the jobs that exist today will be replaced by some form of automation. That could be an over-the-top prediction or not. But when you think about the job market going forward, what kind of impact do you see automation having? I think that prediction is probably over aggressive. It's very easy to come up with these scenarios that show massive job losses. I think what we're facing is probably a more modest, but still ongoing destruction or loss of white collar professional jobs as computers become more capable of undertaking analyses and making judgments. A very good example is in the legal field, where you have seen, and very, very quickly, language processing software take over the work of evidence discovery. You used to have lots of bright people reading through various documents to find evidence and to figure out relationships among people, and now computers can basically do all that work, so lots of paralegals, lots of junior lawyers, lose their jobs because computers can do them. I think we will continue to see that kind of replacement of professional labor with analytical software. The job market is very complex, so it's easy to become alarmist, but I do think the big challenge is probably less the total number of jobs in the economy then the distribution of those jobs. Because as soon as you are able to automate what used to be very skilled task, then you also de-skill them and, hence, you don't have to pay the people who do them as much. We will probably see a continued pressure for the polarization of the workforce and the erosion of good quality, good paying middle class jobs.

What do you want people to take away from this work? I think we're naturally very enthusiastic about technological advances, and particularly enthusiastic about the ways that engineers and programmers and other inventors can program inanimate machines and computers to do hard things that human beings used to do. That's amazing, and I think we're right to be amazed and enthusiastic about that. But I think often our enthusiasm leads us to make assumptions that aren't in our best interest, assumptions that we should seek convenience and speed and efficiency without regard to the fact that our sense of satisfaction in life often comes from mastering hard challenges, mastering hard skills. My goal is simply to warn people.

I think we have a choice about whether we do this wisely and humanistically, or we take the road that I think we're on right now, which is to take a misanthropic view of technological progress and just say 'give computers everything they can possibly do and give human beings whatever is left over.' I think that's a recipe for diminishing the quality of life and ultimately short-circuiting progress.




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Saturday, 1 November 2014

Google to kill off SSL 3.0 in Chrome 40

To protect against POODLE attacks and other vulnerabilities in SSL 3.0, Google will remove support for the aging protocol in version 40 of its Chrome browser.

Google plans to remove support for the aging Secure Sockets Layer (SSL) version 3.0 protocol in Google Chrome 40, which is expected to ship in about two months.

The decision comes after Google security researchers recently discovered a dangerous design flaw in SSL 3.0. Dubbed "POODLE," the vulnerability allows a man-in-the-middle attacker to recover sensitive, plain text information like authentication cookies, from a HTTPS (HTTP Secure) connection encrypted with SSLv3.

Even though POODLE is the biggest security issue found in SSL 3.0 so far, it is not the protocol's only weakness. SSL version 3 was designed in the mid-1990s and supports outdated cipher suites that are now considered insecure from a cryptographic standpoint.

HTTPS connections today typically use TLS (Transport Layer Security) versions 1.0, 1.1 or 1.2. However, many browsers and servers have retained their support for SSL 3.0 over the years -- browsers to support secure connections with old servers and servers to support secure connections with old browsers.

This compatibility-driven situation is one that security experts have long wanted to see change and thanks to POODLE it will finally happen. The flaw's impact is significantly amplified by the fact that attackers who can intercept HTTPS connections can force a downgrade from TLS to SSL 3.0.

Based on an October survey by the SSL Pulse project, 98 percent of the world's most popular 150,000 HTTPS-enabled sites supported SSLv3 in addition to one or more TLS versions. It's therefore easier for browsers to remove their support for SSL 3.0 than to wait for hundred of thousands of web servers to be reconfigured.

On Oct.14, when the POODLE flaw was publicly revealed, Google said that it hopes to remove support for SSL 3.0 completely from its client products in the coming months. Google security engineer Adam Langley provided more details of what that means for Chrome in a post on the Chromium security mailing list Thursday.

According to Langley, Chrome 39, which is currently in beta and will be released in a couple of weeks, will no longer support the SSL 3.0 fallback mechanism, preventing attackers from downgrading TLS connections.

"In Chrome 40, we plan on disabling SSLv3 completely, although we are keeping an eye on compatibility issues that may arise," Langley said. "In preparation for this, Chrome 39 will show a yellow badge over the lock icon for SSLv3 sites. These sites need to be updated to at least TLS 1.0 before Chrome 40 is released."

Google Chrome typically follows a six-week release cycle for major versions. Chrome 38 stable was released on Oct. 7, meaning Chrome 40 will probably arrive towards the end of December.



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Monday, 27 October 2014

IBM’s chip business sale gets national security scrutiny

GlobalFoundries is already talking over security issues with the U.S. government

IBM's plan to transfer its semiconductor manufacturing business to GlobalFoundries faces a government review over national security implications. It has the potential of being complicated because of IBM's role as a defense supplier.

GlobalFoundries is based in the U.S., but is owned by investors in Abu Dhabi, which is part of the United Arab Emirates (U.A.E.). IBM is paying the firm $1.5 billion to take over its semiconductor manufacturing operations. IBM says it isn't cutting back on R&D or its design of semiconductors, but will rely on GlobalFoundries for manufacturing.
MORE ON NETWORK WORLD: 25 crazy and scary things the TSA has found on travelers

IBM's semiconductor manufacturing unit work includes production of components used in defense systems and intelligence.

"We are in discussions with the U.S. government on the security-related issues, and we believe there are solutions that can address national security interests," Jason Gorss, GlobalFoundries spokesman, said in an email.

Gorss points to the fact that GlobalFoundries successfully completed a national security review by the government when it purchased AMD assets in 2008, "so we are familiar with the process." GlobalFoundries was created out that divestiture.

Because of the foreign ownership issue, the sale will be reviewed by the Committee on Foreign Investment (CFIUS), said Gorss.

Retired U.S. Army Brig. Gen. John Adams, who authored a report last year for an industry group about U.S. supply chain vulnerabilities and national security, said the sale "needs to be closely studied and scrutinized."

Adams said CFIUS will have to look at where the investors are. Some countries are more closely aligned with the U.S. than others, "and I don't want cast aspersions unnecessarily on Abu Dubai -- but they're not Canada," he said. "I think that the news that we may be selling part of our supply chain for semiconductors to a foreign investor is actually bad news."

Gorss points out that the U.A.E. has purchased some of the U.S.'s most sophisticated defense equipment, including F-16s and missile defense systems. The Congressional Research Service, in a report last month to lawmakers, said about 5,000 U.S. military personnel are stationed in U.A.E. and noted its role in extending the U.S.-led efforts against the Islamic State organization, or ISIS.

GlobalFoundries has manufacturing operations in New York, Germany, and Singapore and it would keep operating IBM's chip making operations in New York and Vermont once the sale is completed next year. It also plans to hire nearly all the workers. GlobalFoundries also has R&D, design, and customer support operations in the U.S., Singapore, China, Taiwan, Japan, Germany and the Netherlands.

Apart from the U.A.E.'s investment in the firm, U.S. officials have had long-standing concerns about foreign ownership of critical technology, including semiconductors.

In 2003, the U.S. Department of Defense called for a "Defense Trusted Integrated Circuit Strategy" that provides access "to trusted suppliers of critical microcircuits used in sensitive defense weapons, intelligence, and communications systems."

That led to a pilot program with the NSA and formation of the "Trusted Access Program Office" and then to "a contractual arrangement with the IBM Corp., for the manufacture of leading-edge microelectronic parts in a trusted environment," according to a Defense Department report released in July.

If the U.S. loses more of its industrial capacity, "we mortgage our ability to make national security decisions to investors who come from countries who have interests opposed to ours," said Adams.

To give an example of how extreme foreign dependences can go, one problem cited in Adam's report was the U.S. reliance on a Chinese firm as the sole source for a chemical needed to propel Hellfire air-to-surface missiles. Since that report, the U.S. has identified an American company that is scheduled now to begin production of this propellant component in the next few months. The U.S. is giving some tax incentives and other assistance to make that happen, said Adams.

The U.A.E., has seen its trade suffer because of the embargo with Iran. But the U.A.E is also viewed as a conduit for technology shipments to Iran that bypass the embargo.

In late 2007, Iran claimed to have built a small Linux supercomputer using 216 AMD Opteron chips. Imports of microprocessors and other technologies to Iran isn't allowed under the U.S. embargo.

The Iranian High Performance Computing Research Center (IHPCRC) research center included a series of photographs on its Web site showing workers assembling the supercomputer. The chips could not be identified in the photos, but the shipping boxes and the name of company and the initials U.A.E. on the boxes were visibile.

AMD said it has never authorized any shipment of its products to the U.A.E., and said so again in a response to an SEC query2009.

It's unclear how capable Iran's supercomputing capabilities are at this point; Iran's Amirkabir University of Technology, the home of the IHPCRC, had in 2010 a system with 4,600 CPUs, but it did not identify the processor maker.

After Computerworld published the initial story, Iran removed the photographs. The website of IHPCRC appears to have disappeared as well, replaced by a web page about acne medication.

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Sunday, 19 October 2014

Gartner: IT careers – what’s hot?

Do you know smart machines, robotics and risk analysis? Gartner says you should

ORLANDO— If you are to believe the experts here a the Gartner IT Symposium IT workers and managers will need to undergo wide-spread change if they are to effectively compete for jobs in the next few years.

How much change? Well Gartner says by 2018, digital business requires 50% less business process workers and 500% more key digital business jobs, compared to traditional models. IT leaders will need to develop new hiring practices to recruit for the new nontraditional IT roles.

“Our recommendation is that IT leaders have to develop new practices to recruit for non-traditional IT roles…otherwise we are going to keep designing things that will offend people,” said Daryl Plummer, managing vice president, chief of Research and chief Gartner Fellow. “We need more skills on how to relate to humans – the people who think people first are rare.”

Gartner intimated within large companies there are smaller ones, like startups that need new skills.

“The new digital startups in your business units are thirsting for data analysts, software developers and cloud vendor management staff, and they are often hiring them fast than IT,” said Peter Sondergaard, senior vice president and global head of Research. “They may be experimenting with smart machines, seeking technology expertise IT often doesn't have.”

So what are the hottest skills? Gartner says right now, the hottest skills CIOs must hire or outsource for are:
Mobile
User Experience
Data sciences

Three years from now, the hottest skills will be:
Smart Machines (including the Internet of Things)
Robotics
Automated Judgment
Ethics

Over the next seven years, there will be a surge in new specialized jobs. The top jobs for digital will be:
Integration Specialists
Digital Business Architects
Regulatory Analysts
Risk Professionals



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Saturday, 4 October 2014

States worry about ability to hire IT security pros

States' efforts to improve cybersecurity are being hindered by lack of money and people. States don’t have enough funding to keep up with the increasing sophistication of the threats, and can’t match private sector salaries, says a new study.

This just-released report by Deloitte and the National Association of State CIOs (NASCIO) about IT security in state government received responses from chief information security officers (CISOs) in 49 states. Of that number, nearly 60% believe there is a scarcity of qualified professionals willing to work in the public sector.

Nine in 10 respondents said the biggest challenge in attracting professionals “comes down to salary.”

But the problem of hiring IT security professionals isn’t limited to government, according to Jon Oltsik, an analyst at Enterprise Strategy Group (ESG).

In a survey earlier this year of about 300 security professionals by ESG, 65% said it is “somewhat difficult” to recruit and hire security professionals, and 18% said it was “extremely difficult.”

“The available pool of talent is not really increasing,” said Oltsik, who says that not enough is being done to attract people to study in this area.

Oltsik’s view is backed by a Rand study, released in June, which said shortages “complicate securing the nation’s networks and may leave the United State ill-prepared to carry out conflict in cyberspace.”

The National Security Agency is the country's largest employer of cybersecurity professionals, and the Rand study found that 80% of hires are entry level, most with bachelor's degrees. The NSA “has a very intensive internal schooling system, lasting as long as three years for some,” Rand reported.

Oltsik said if the states can’t hire senior people, they should “get the junior people and give them lots of opportunities to grow and train.” Security professionals are driven by a desire for knowledge, want to work with researchers and want opportunities to present their own work, he said.

Another way to help security efforts, said Oltsik, is to seek more integrated systems, instead of lot of one-off systems that require more people to work on them.






Thursday, 11 September 2014

Apple now emailing users when iCloud accessed via Web

It's one of several security improvements expected from the company following its involvement in last week's celebrity photo theft

In the wake of last week’s theft of celebrity photos, Apple has started beefing up security for its iCloud service. The move, part of improvements also promised by Apple CEO Tim Cook last week, comes just a day before one of the company’s biggest events of the year.
icloud security logout

On the Web, iCloud's advanced account settings allow you to log out all currently logged in sessions.

As first reported by MacRumors, Apple will now send iCloud users an email whenever they (or someone purporting to be them) log into iCloud.com via a Web browser. This seems to happen even if the browser and computer in question are ones that a user has previously logged in with. Apple’s email advises users to change their Apple ID password if they believe someone else is accessing their account. (As an additional tool, iCloud’s Web interface does provide the ability to log out every currently logged in browser in its Account Settings > Advanced.)

Granted, in my brief test, the email arrived ten minutes after I logged in, which could still give an interloper plenty of time to do some damage. Currently iCloud’s Web interface does not have the option to require two-step authentication when logging into your account.
icloud security login

Apple now sends you an email, notifying you when someone has logged into your iCloud account via the Web.

Given the broad publicity over this security issue, it seems likely Apple will take at least some time at Tuesday’s event to respond and potentially discuss what measures are being taken to ensure the security of its users. No doubt the company hopes that this incident won’t overshadow what most assume to be the launch of the next iPhone.


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Monday, 1 September 2014

How to Identify Soft Skills in IT Job Candidates

As IT departments are called upon to play larger, more public roles in today's businesses, the skill set of the ideal IT employee has changed. How can companies identify whether a job candidate has the 'soft skills' to bridge the gap between IT and the rest of the business?

IT is out of the backroom and in the front office – so it's time to hire candidates who match that new reality.

This presents a vexing problem for both recruiters and employers alike. In a recent survey, the National Association of Colleges and Employers found that employers look for candidates who are decisive, can solve problems, are good communicators and are analytical.

That need is the same for technology hires. Given how the role of IT has changed, employers see soft skills mattering more than ever.

"IT is no longer in the back room with the lights off writing code," says John Reed, senior executive director at Robert Half Technology, an international technology recruiting and staffing company. "IT is in the room with the business leaders when decisions are made."

It's also important to consider whether your IT people are working directly with customers or internally with other employees, says Tammy Browning, senior vice president of U.S. field operations for Yoh, a consulting organization that provides IT talent.

"The heads-down IT person who's just programming is becoming less and less attractive to employers, because you have to be able to communicate with your business partners or their customers," Browning says.

What Soft Skills Do IT Workers Need?
Reed says you want your IT people, whether they're servicing external customers or employees within the company, to be able to communicate efficiency, understand business issues and offer resolutions, and possess problem-solving skills.

A separate survey conducted by the Workforce Solutions Group at St. Louis Community College found that 60 percent of employers say applicants lack "communication and interpersonal skills." According to the report, this is up 10 percent from two years ago. "Many people tell me they're looking for someone who has almost a customer service mindset," Reed says.

Browning says she looks for candidates who can act almost like consultants – people who "can really coach non-IT people on how to articulate their needs." She wants people who can reverse engineer a solution to a problem for someone, or even change the mindset of a person who says she needs A but would really do better using Z – even if Z hasn't been created yet.

"In IT, it's important to go to the non-IT people who don't understand what technology can actually do," Browning says. That's where soft skills in an IT person come into play.
How to Identify a Candidate's Soft Skills in the Interview?

This isn't always easy. At the recent Microsoft Worldwide Partner Conference, Reed says he found that soft skills were a clear differentiator in tech candidates. But soft skills are hard to find.

Beyond asking potential tech hires about their hard skills and abilities, include questions that you'd ask people you're hiring in any other part of the company. "IT should come out of behavioral interviewing," Reed says.

In talking about past work experience, or suggesting hypothetical situations, follow up with questions such as the following:

"What was your approach to resolving that issue?"
"Talk to me about scenarios you've had previously where you've been put in this position."
"How did you use your analytical skills to solve those problems?"

Reed says this is "a very different interview process for a lot of people in tech." While you may ask a candidate to architect a tech infrastructure on a whiteboard, make sure to follow up with questions that will help you see how that person would work with a team or interact with customers. Spend as much time in the interview on both hard and soft skills, he says.
What About People Who Aren't Actively Looking for a Job?

If you're recruiting from a pool of people who aren't active job seekers, you can also look at a possible candidate's interests and activities outside of their work lives, says Pete Kazanjy. He's the co-founder of TalentBin by Monster, a company that recruiters use to find what TalentBin calls "unfindable passive candidates" – people who companies want to hire but who aren't actively looking to change jobs.

"Individuals signify this kind of information naturally by virtue of what they're doing on the Web as opposed to a more artificial approach that's associated with LinkedIn or posting a resume," Kazanjy says.

For example, in addition to being part of an Oracle Database group on MeetUp.com, the person may also be involved in mentoring programs or active in Oracle forums helping other people solve problems. This indicates that he or she would be a good mentor within your company and open to problem-solving activities, he says.

At the same time, someone who picks fights on Twitter or blogs about hating his or her current coworkers may not be the right person to call in for an interview, Kazanjy says. "Those are the sort of things that may fall out in the interview process and reference checking."

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Wednesday, 20 August 2014

16 tips for Mac users who must use Windows

 I was forced to use a Windows PC the other day. It was a shock, particularly because search engines generally generate tips for switching from Windows to Mac when queried on this. It made me suspect Mac users may sometimes need a little help when they use Windows because they can't get to a Mac. I assembled these short tips to help such temporary migrants:

Right-click
Not so different, on your Mac you'll Control-click items to access commands or perform actions in the shortcut menu, on Windows you Right-click the mouse.

How to launch an app?
Use the Start menu and the taskbar to access programs (applications), folders and files.

Where's the Menu?
The application menu on OS X is in the same place as the Finder at the top of the display. On Windows the application menu sits at the top of the active application window -- flick through different windows and you'll see the contents of that menu change.

Where's my stuff
Mac users use Finder to track down their files and apps. On Windows Mac users should use Windows Explorer.

Where's my flash drive?
On a Mac you'll see external connected drives appear in a Finder window, on Windows you need to open File Explorer and use the My Computer (This PC on Windows 8) command to access various drives.

Quick launch
On Macs you can launch apps and return to active applications using the Dock. On Windows you need to use the Windows Quick Launch icons at the bottom of the screen in the Windows Task Bar.

How do I cycle through open apps?
Cycle through open apps: Alt-Tab

How do I quit?
You can quit Windows apps by clicking the red X at the upper right corner of the window you're in. You can quit unresponsive apps using Ctrl+Alt+Delete (but you probably knew that -- there's even songs about it).

Finder or File Manager
The My Computer dialog lets you access Windows File Manager which lets you access all the files on the drive, while Windows Control Panel is the equivalent of System Preferences.

How do I rename a file?
On Windows you Rename documents by clicking Rename this file in the File Tasks menu.

Keyboard confusion
Windows is the equivalent of Command on your Mac.

Alt is the equivalent of Option.
Backspace the equivalent of Delete.

Window control
Maximize windows using the button on the top right, but beware: unlike on a Mac the red button closes the application.
On a Mac you minimize a window using the yellow button in a window, it is very similar on Windows where you click the minimize box.
You can resize an application window by grabbing it at the side, rather than using the lower right corner (OS X).

Keyboard shortcuts
Show Desktop: Windows+M or Windows+D
Close current window; Ctrl+W

How do I cycle through open apps?
Cycle through open apps: Alt-Tab

How do I trash?
Pretty simple: just move unwanted files and folders to the Recycle Bin.

How do I quit?
You can quit Windows apps by clicking the red X at the upper right corner of the window you're in. Or get another Mac.

These short tips do not constitute a complete guide to help Mac users make temporary use of Windows. Some features may differ on some Windows installations. If you have additional helpful tips you'd like to add, please share them in comments below.

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Saturday, 2 August 2014

HP's new lifeline for OpenVMS gets a thanks from users

The just-announced plan to keep OpenVMS going gets mostly positive reaction

Hewlett-Packard's decision to license OpenVMS source code to a new engineering firm is getting mostly positive reaction.

One year ago, HP put OpenVMS on an end-of-life path by announcing that it would not support the operating system on the latest Itanium hardware. But on Thursday, HP announced that it had licensed the OpenVMS source code to VMS Software Inc. (VSI), which will port the software to new hardware, release new versions of it and even develop an x86 port.

"HP and VSI have provided what appears to be a path forward for existing VMS sites," said Stephen Hoffman, who was on the OpenVMS engineering team at Digital Equipment Corp., where the system was developed, and then at Compaq, which acquired Digital and was later acquired by HP. Hoffman is now an independent consultant at HoffmanLabs.

Overseas, OpenVMS user group HP-Interex France reacted positively to the news. HP-Interex France had recently published an open letter to HP CEO Meg Whitman, urging her to reconsider the company's earlier decision on OpenVMS.

Gerard Calliet, a consultant who wrote the letter on behalf of the French user group, said Thursday's announcement "is the beginning of a very interesting story."

Calliet said that for historical and cultural reasons "HP had placed OpenVMS in a sort of sleeping state." As a result, some user groups like his were "a little bit asleep also" until last year's HP move. Open VMS experts were even thinking about retiring, he said.

But the 2013 decision woke people up, and with the changes unveiled this week, the ecosystem that supports OpenVMS is "is living now a sort of revival," Calliet added.

VSI is a new company formed by investors at Nemonix Engineering, a support and maintenance firm of OpenVMS systems.

VSI plans to deliver new software, beginning early next year with a port to Integrity i4 systems running the eight-core Poulson chip. Previously, HP said it would not validate OpenVMS beyond the Integrity i2 servers running the Tukwila quad-core processor.

"There is obviously a need to build a track record here," Hoffman said of the new company, noting that VMS customers "are classically conservative" and will want to see and touch the software that VSI delivers before they run it in their production environments. "That would not be particularly different from a new HP release," he added.

Moving an OpenVMS application to another platform is costly and time-consuming, according to Hoffman. VSI "has the potential to throw customers a lifeline in that regard, and the customers are definitely interested in it," he said.

The change in the road map for OpenVMS may already be having an impact. On the comp.os.vms Google Groups discussion forum, one person wrote, "two OpenVMS exit projects here at work (a conversion to Linux and another to SAP) have been put on hold indefinitely. :)"



Tuesday, 15 July 2014

Let the countdown begin: Windows 7 mainstream support ends in six months

There's a difference between mainstream and extended support, however.

Three months after the XPocalypse, Microsoft has reset the countdown clock, this time for the end of free mainstream support for Windows 7 on January 13, 2015.

Now, this is a big difference over the end of XP support, and having gone through this argument with at least one person in my household, it made for good blog fodder.

Improvements in 10GbE technology, lower pricing, and improved performance make 10GbE for the mid-market

While this covers all versions of Windows 7, what this basically means is no more updated features or performance improvements, and you can't call up Microsoft support and get free help unless you are covered by an extended support contract, which I would think virtually every enterprise worth its salt would have.

To some degree, Microsoft has already ended the first half of support for Windows 7. It has not released a second service pack for 7 despite the OS now approaching its fifth year and showing no signs of diminished popularity. It certainly hasn't added any new features or functionality in a long time, and it's hard for me to tell on my machine if performance has been improved since the vanilla release in 2009.

As for the end of free support, as I told my dad, "So what? When you have a problem, you don't call Microsoft, you call me." I'll bet most of you can relate.

For individuals without a nerd offspring who call Microsoft for help, they will have to pay on a per-incident basis for support. I would urge them to do some searching first, because oftentimes you can find the fix on a message board somewhere.

Microsoft finally pulls the plug on Windows 7 on January 14, 2020. Like XP this past April, there will be no more patches or fixes after that date. I've read that since Windows 7 is so popular and ubiquitous, Microsoft may extend that date, but I doubt it. XP's lifespan was artificially lengthened because Windows Vista was very late to begin with – Microsoft likes a three-year window between operating system releases – and it was a hairball. The time between Windows XP and Windows 7 was eight years, a very long time for XP to take root.

If Windows 9/Threshold is a solid release – and all indications are that Microsoft has smartened up and is leaving the bad ideas of Windows 8 behind – then Windows 9 will come along six years after Windows 7, giving the latter less time to take root. It will also give Windows 9 five years to start grabbing market share before Windows 7 is sunset for good.

And on the subject of Windows 9, WZor is back with more gossip. The group says Windows 9 will be announced this fall. The next big event for the company is the Worldwide Partner Conference in Washington, D.C., but that starts next week, so it's likely too soon.

WZor also made a reference to downloading the OS for a reinstall rather than needing a boot disk, but neither Google now Bing's translation services were very accurate, so I'm not comfortable going into further detail.


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Tuesday, 8 July 2014

Windows will be crucial to a PC market revival in 2015

Gartner projects Windows XP upgrades will stop the PC market bleeding next year

Microsoft's Windows OS could play a crucial rule in returning worldwide PC shipments to modest growth next year after multiple years of decline, Gartner said on Monday.

PC shipments could reach around 317 million in 2015, increasing from 308 million units expected to ship this year, the research firm said in a study. Shipments this year are expected to decline by 2.9 percent compared to 2013, which is lower than previous yearly declines.

The "revival" of the PC market will be driven by upgrades of old business PCs with Windows XP, which are no longer supported by Microsoft, said Ranjit Atwal, research director at Gartner. He estimates that roughly 60 million PCs will be upgraded this year.

Businesses are largely upgrading to Windows 7 and avoiding Windows 8, which is viewed more as a tablet OS. Microsoft could release a new OS sometime next year, which could supplant Windows 7 as the OS of choice for businesses. However, it takes time for companies to test and deploy PC OSes, as happened with Windows 7, which took more than a year to find a foothold in businesses.

Counting PCs, tablets and smartphones, Gartner said overall shipments of computing devices are expected to reach 2.4 billion units this year, increasing by 4.2 percent compared to the previous year. Shipments will further increase to 2.6 billion units in 2015.

After the first iPad shipped in 2010, tablets were increasingly adopted as alternative computing devices to PCs. Gartner is projecting tablet shipments to increase to 256 million this year, up from 207 million last year. Tablet shipments will reach 321 million in 2015, overtaking PCs, Gartner said.

Tablets will get cheaper and more functional, Atwal said, adding that these trends will continue to drive adoption in the coming years.

Worldwide mobile phone shipments will be 1.86 billion units this year, rising by 3.1 percent compared to the previous year, Gartner said. The worldwide growth will continue in 2015, with shipments totaling 1.95 billion units.

Android will continue to be the dominant OS across devices, according to Gartner. The OS will be installed in 1.17 billion devices shipped this year, an increase of 30 percent. Apple's iOS will receive a boost from the new iPhone due later this year, and the company's iOS and Mac OSes will be in 271 million devices shipped this year, increasing by 15 percent compared to the previous year. Microsoft's Windows desktop OS and Phone OS will be in 333 million devices shipped this year, rising slowly from 326 million the previous year.

But Windows will be in 373.7 million devices shipped in 2015, overtaking the combined shipments of Apple's iOS and Mac OS, which will be in 301.4 million devices, Gartner said. Android will remain the dominant OS, installed in 1.37 billion devices shipped next year.


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Friday, 20 June 2014

Bottom Nine: 2014's startup non-success stories

Back to the drawing board
The statistics aren’t great, are they? Nine out of 10 startups – or maybe it’s three out of four, or five out of six, or even not that many at all – we’re told, will fail. Here are some of the luckless startups and services which have bitten the dust in the first half of 2014.

Optier
As first reported by Gartner Research’s Jonah Kowall, APM and analytics company Optier has ceased operations as of May, despite more than $100 million in funding over its nine-year run and a host of big-name customers in the financial industry.

FindIt
FindIt’s personal search service – the idea being to let you search your Gmail, Dropbox and so forth from one portal – shut down in February. In an official blog post, the team said that it plans to pivot to a Facebook advertising optimization platform.

Donna (Of Incredible Labs)
Yahoo bought up Incredible Labs – who created personal assistant app Donna – in January for an undisclosed fee. Unfortunately for Donna’s users, the app got the axe. Five staff members went to the Yahoo Mail team, according to the company’s statement. (via TechCrunch)

Outbox
You’ll have to open your own paper mail for just a little bit longer, it seems – Outbox, a service that opened, scanned and digitized your mail for a $5 monthly fee, went belly-up in January, due to what an official blog post characterized as excessive operating costs.

DrawQuest/Canvas
At least he’s still got 4chan – entrepreneur Chris Poole closed down his four-year experiment with DrawQuest, a drawing game/app that was an outgrowth of Canvas, a meme-sharing site. “It became clear to us that DrawQuest didn’t represent a venture-backed opportunity, and even with more time that was unlikely to change,” he said in January. (The service stayed functional until May, when a security breach forced the doors to finally close.)

Bump
Another one of those good-news/bad-news stories is Bump, who got bought out by Google in January. The company’s eponymous transfer app – you bumped your phone against somebody else’s to send or receive data – was axed in January, however. Also cut was the company’s photo-sharing app, Flock.

Calxeda
ARM processor maker Calxeda went to the wall right around the turn of the New Year, despite some successes, like inclusion in some HP products, and a general perception as a leader in bringing ARM SoCs to the data center. (H/T: The Register)

Springpad
Sort of a social version of Evernote, Springpad announced that it would shut down on June 25 in an announcement last month. The money just wasn’t there for the information capturing and organizational services, according to the official blog post.

Argyle Social
Social media marketing manager Argyle Social pulled the plug late last month, despite positive reviews. CEO Adam Covati told VentureBeat that the market – with competitors like Hootsuite – was too competitive.



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Thursday, 5 June 2014

Microsoft boasts favorable Windows numbers at Computex

Computex is a hardware show, but Microsoft was there to promote Windows as a platform, including recent developments like Windows with Bing, Windows 8.1 Update, Windows Phone 8.1 and Windows universal apps.

Practical advice for you to take full advantage of the benefits of APM and keep your IT environment
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The keynote was presented by Nick Parker, Microsoft corporate vice president responsible for device partnerships, and Tony Prophet, corporate vice president of Windows Marketing. The numbers they listed were impressive.

OK, so he glossed over a few problems. Windows Phone remains stalled at 4% market share, Windows 8.1 numbers were nowhere to be found, and he didn't get into Xbox One, which is currently lagging behind the PlayStation 4.

What these figures have in common is online/cloud. The OneDrive numbers are not a good measure because a) not every Windows 8 user is using it and b) other platforms like Windows 7 will account for some users. The Bing numbers are not too surprising; Microsoft is focused only on the U.S. for now. If the number was worldwide, that would be far more impressive.

Parker showed off more than 40 new Windows devices on stage, including all-in-ones, laptops, 2-in-1s, tablets, and smartphones, including new devices exclusively for the Chinese market. His talk focused on how Microsoft and its partners can build the next 1 billion devices together. This includes steps like no charge for Windows for devices smaller than 9 inches, relaxed certification requirements, the release of Windows 8.1 Update, Windows Phone 8.1, and Windows universal apps.

Dr. Hsiao-Wuen Hon, managing director of Microsoft Research Asia and distinguished scientist at Microsoft, joined the two on stage to discuss future computing and key areas of investment for Microsoft Research. They include Big Data, machine learning, datacenter, sensors, computer vision and natural user interface.

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Tuesday, 27 May 2014

25 years of Microsoft Office roadkill

25 years of Microsoft Office roadkill
Love it or hate it, Microsoft Office has torn up the competition, leaving all manner of software carrion in its wake

25 years of Microsoft Office roadkill
25 years ago, Bill Gates announced that Microsoft would smash together its three application programs -- Word, Excel, and PowerPoint -- offering them in a cohesive bundle known as Microsoft Office for Windows. When Office 1.0 arrived in 1990, the apps had very little in common and worked together only under duress.

The second version of Office (enigmatically known as Microsoft Office 3.0, comprised of Word 2, Excel 4, PowerPoint 3, and Mail 3) started carving out a new software category, defining by example the term “office productivity.”

By hook, by crook, FUD, and ruthless pursuit of market share, Office turned into the aging juggernaut you see today. This is our tribute to the many competitors that have fallen prey to the productivity Goliath.

Word processors: Early DOS word processors
Electric Pencil -- Born: 1976; died: ca 1983, cause of death: neglect
EasyWriter -- Born on the Apple II: 1979; ported to DOS: 1981; died of bugs
Volkswriter -- Born: 1982, in response to EasyWriter’s bugs; died: ca 1989

Here’s to all of the pioneering commercial word processors, including Homeword, PFS:Write, Bank Street Writer, XyWrite, DisplayWrite, PC-Write, many more. They all flourished then fizzled. All were crushed by the time Office hit the stands.

Electric Pencil came first; its history as told in InfoWorld’s May 10, 1982 edition: “The original idea for the first word processor came eventually to Michael Shrayer … [who] had never worked in the computer field.” Shrayer grew bored keeping up with the word-processing Joneses, and Electric Pencil withered away.

Word processors: WordStar
Born: 1979; not quite dead yet


Of all the clobbered word processing programs from the DOS era, this one still has a measureable pulse.

WordStar’s primary claim to fame: It gets out of the way. No fonts. Control keys move the cursor. Couldn’t spellcheck its way out of a paper bag. As for formatting? That’s something you hire somebody else to do, right?

In 1984, MicroPro, the company that made WordStar, grossed $70 million, which made it arguably the largest software company in the world. By 1988, it was toast, but holdouts remain. George R.R. “What is dead may never die” Martin acknowledges that he uses WordStar 4.0.

WordStar for Windows, a rewrite of the word processor known as Legacy, never got off the ground.

Word processors: MultiMate
Born as WordMate: 1982; sold to Ashton-Tate: 1985; died when A-T was sold to Borland: 1991

Legend has it that the original MultiMate user manual was written by an old Wang pro, then programmers used the manual as the spec for WordMate.

Connecticut Mutual Life Insurance, a big Wang shop, bought PCs to replace the Wangs and hired W.H. Jones and company to build the software to support the move. The original group of five programmers kept the rights to the software, formed their own company, and the rest was history.

What, the keys on the IBM PC didn’t match those on the Wang? No problem. MultiMate shipped with stickers for the wayward keys, plus a big plastic template to tie it all together.

Word processors: WordPerfect for DOS
Born on Data General: 1979; ported to DOS: 1982; still on life support

In 1979, Brigham Young University contracted a group of programmers to build a word processor for its Data General minicomputer. The programmers formed a company, Satellite Software International, and started selling SSI*WP for a mere $5,500 a pop.

WordPerfect 2.20, the first DOS version, appeared in 1982. By 1986, WordPerfect 4.2 was by far the best-selling word processor. With LAN support (1988), pull-down menus (1989), WYSIWYG mode, reveal codes, styles, diverse printer support, and macro language, WordPerfect ruled the roost.

Then Windows hit, WordPerfect didn’t jump soon enough, and Word for Windows ate its lunch.

WordPerfect for DOS Updated continues under the caring eye of über-guru Ed Mendelson.

Word processors: WordPerfect for Windows

Born: 1991; stable release 5.2: 1992; became WordPerfect Office Suite

WordPerfect for Windows existed as a standalone product for a short time, ultimately becoming the backbone for various WordPerfect Suites (more later).

InfoWorld’s inimitable Ed Foster presided over a lengthy discussion of WordPerfect’s demise in his December 28, 2007, article “How did WordPerfect go wrong?”:

“WordPerfect was late with its first Windows version, and then the bundling of Word with Microsoft Office on many PCs resulted in WordPerfect's sale -- first to Novell, then Corel in 1996 -- aimed at producing a competitive office suite. While retaining popularity in some markets, particularly legal circles, WordPerfect now generally gets little attention as a Word competitor.”

Word processors: Word for DOS and Mac

Born on Xenix: 1983; ported to DOS shortly thereafter, and Mac: 1985; last DOS version: 1993

Microsoft cannibalizes itself, too.

Programmer’s programmer Charles Simonyi started building Multi-Tool Word for Xenix in 1981, bringing in Richard Brodie to work on the p-code compiler that became key to Microsoft’s development of applications for more than a decade.

Microsoft distributed free copies of the renamed Microsoft Word in the November 1983 issue of PC World. You can download Word 5.5 for DOS, free.

Remarkably, Word for DOS was designed to be used with a mouse.
Word for Mac outsold Word for DOS between 1985 and 1989, when Word for Windows rolled over both.


Spreadsheets: VisiCalc
Born on the Apple II: 1979; ported to DOS: 1981; died: 1983, eaten by 1-2-3

VisiCalc was long dead before Office was a gleam in Charles Simonyi’s eye, but many of the VisiCalc constructs lived on, both in Excel and in other products that fell to the Microsoft juggernaut.

It’s hard to overstate how important VisiCalc was to the emergence of the computer industry. Dan Bricklin and Bob Frankston first released it on the Apple II back in 1979. Porting it to DOS was a mean feat, but VisiCalc for DOS shipped with the first IBM PCs in 1981. When Lotus 1-2-3 arrived in 1983, VisiCalc bit the dust. Lotus bought VisiCalc in 1985 and put the company out of its misery.

Spreadsheets: Lotus 1-2-3
Born: 1983; bought by IBM: 1995; died: somewhere in between

At one time the highest-flying application on personal computers, Lotus 1-2-3 failed to make a convincing transition to Windows. It continued to linger in various guises for many years.

Tied to the IBM PC at the feet and ankles, 1-2-3 (1=calculations, 2=charts, 3=database, get it?) compatibility became the bellwether for PC clone manufacturers. It was that important.

Lotus 1-2-3 was absorbed into the DOS-based Lotus Symphony (more about that product later), then moved to Windows in Lotus SmartSuite. The port to Windows in 1991 was a massive kludge, and 1-2-3 faded into oblivion.

Excel beat it to a pulp.

Spreadsheets: SuperCalc
Born on the Osborn I: 1981; ported to DOS: 1982; ported to Windows: 1984; died from neglect

Adam Osborn had SuperCalc built to ship with the Osborn I “luggable” computer. Widely held to be faster, more precise, more feature-laden than VisiCalc, it never did supplant VisiCalc in the market. As Lotus 1-2-3 ran over VisiCalc in the DOS market, SuperCalc remained in second place.

Other DOS spreadsheet wannabes (TWIN, VP-Planner, Javelin) never overtook SuperCalc.

Computer Associates bought Sorcim, the SuperCalc company, in 1984 and promptly shipped CA-SuperCalc for Windows. The product, which introduced a version of pivot tables, fell far behind Excel. In the end, Computer Associates -- the second software company to exceed $1 billion in annual sales, after Microsoft -- let it fade away.

Spreadsheets: CalcStar
Born: 1981; faded with its companion product, WordStar, ca. 1988

While luminaries like George R.R. Martin keep WordStar alive (or at least mention the product every few years), I don’t know anybody who admits to using CalcStar.

MicroPro bundled WordStar, CalcStar, the InfoStar report generator, and a glue program called Starburst to create what many consider to be the first Office-style productivity program suite long before the advent of Windows -- and long before anyone would dare call a hodgepodge of programs a “suite.”

WordStar was once the epitome of word processing software. CalcStar was well regarded by some, but it never reached the level of popularity of 1-2-3.

Spreadsheets: Microsoft Mutiplan
Microsoft Mutiplan -- born for CP/M: 1982; ported to DOS: 1983, Mac: 1985; died in a complex fratricide

Originally code-named “EP” for “Electronic Paper,” Microsoft built Multiplan for CP/M (!) using p-code (see the Word for DOS slide) to compete with VisiCalc. As 1-2-3 rolled over VisiCalc in the DOS world, Microsoft kept plugging away at Multiplan for DOS. By 1986, MS had sold a million copies of Multiplan. Bill Gates said that MS made more money on Mac Multiplan than on any other platform.

As Windows started unfolding, much thought was given to porting Multiplan over to Windows. For reasons that are still unclear, MS started all over with a new product, based on Multiplan, called Excel. Multiplan died from fratricide.

Spreadsheets: Quattro
Born to Borland: 1988; run over by an Excel truck

Quattro 1.0 was codenamed “Buddha” because it was expected to assume the “Lotus” position. Quattro, of course, is Italian for 4, as in 1-2-3 ... 4.

Quattro started as a DOS program aimed directly at Lotus 1-2-3. Lotus sued Borland for copying its menu structure, claiming copyright. The case went all the way to the U.S. Supreme Court, which split in a 4-4 decision. That split let stand a lower court, which ruled in Borland’s favor.

Quattro Pro -- still for DOS -- appeared in 1989, two years after Microsoft released its first version of Excel for Windows. The last DOS version shipped in 1995.

Spreadsheets: Quattro Pro for Windows
Born to Borland: 1992; sold to Novell: 1994; sold to Corel: 1996; lives on in Corel WordPerfect Office

With the Excel juggernaut rapidly rolling over Lotus 1-2-3, Quattro Pro, and even Multiplan, Borland knew it had a problem: DOS spreadsheets were rapidly being overshadowed by their Windows kin. Quattro Pro was rewritten from scratch for Windows.

Borland developed its own C++ compiler at the same time it built Quattro Pro for Windows. The two advanced -- and crashed -- hand-in-hand. QPW sold reasonably well when the price dropped to $49.

Novell bought both WordPerfect and Quattro Pro in 1994, hoping to meld the two and take on Microsoft Office. Corel bought them from Novell in 1996. Dreams die hard.

Presentations: Harvard Graphics
Born for DOS: 1986; ported to Windows: 1991; run over by PowerPoint

In the days of DOS, you just couldn’t beat Harvard Graphics. You could take data from Lotus 1-2-3 or Lotus Symphony, mix it with text, and come up with a vector-based presentation that looked great on a printer and only slightly weird on a screen. The company claims it was “the first presentation graphics program to include text, graphs, and charts.”

Like many DOS stalwarts, Harvard Graphics jumped to Windows too late, after PowerPoint -- and especially Office -- had already staked out the turf. In 2001, Serif acquired distribution rights to Harvard Graphics, and it faded away.

Presentations: Full Impact
Born for the Mac: 1988; euthanized when Borland bought Ashton-Tate: 1991

It’s hard to define “presentation” programs, but Full Impact arguably fills the bill. At least, it was marketed as a presentation program, something of a precursor to PowerPoint.

Ashton-Tate, which grew to fame and fortune on the back of PC-based dBase, paid for Full Impact’s development in exchange for marketing rights. A-T used Full Impact, a word processor known as FullWrite Professional, and dBase Mac to get a toehold in the Mac market.

Excel for Mac stomped on its toe.
A-T sold out to Borland in 1991, and Borland immediately pulled the plug on Full Impact in favor of its own Quattro Pro.

Integrated suites: Context MBA

Born on the Apple III: 1981; ported to DOS: 1982; crawled to its demise by 1985

Widely regarded as the “first integrated package,” Context MBA had modules that covered word processing, spreadsheet, charting, database, and communications. Given the Apple III’s sales record, it’s a wonder the company didn’t go under immediately, but the port to DOS (and the $695 price tag) kept Context afloat.

The Achilles’ heel? Speed. While Context MBA sported all sorts of neat features, spreadsheet re-calcs measured in minutes didn’t help. It could take longer to scroll to the bottom of a report than it would take to re-type it. Blame UCSD Pascal, and Lotus 1-2-3/SuperCalc/VisiCalc, all of which succumbed to Office.

Integrated suites: Ashton-Tate Framework
Born: 1984; sold to Borland: 1991; sold to Selections & Functions: 1994; still alive and FRED kicking

Although Context MBA may have been first -- depending on how you, uh, frame such things -- Framework was among the first, and by many accounts the best integrated DOS suite. It was a windowed, DOS-only, combination of a word processor, spreadsheet, database, graphics, and outlining program.

By choosing from the “Apps” menu at the top (first use of the term “apps”?), one could switch among the programs. On a DOS screen.

FRED, a high-level programming language, came baked in.

Borland nearly let it die, but Selections & Functions bought it, ported it to Windows, and continues to nurture it.

Integrated suites: Lotus Symphony for DOS
Born: 1984; cloned to the Mac as Lotus Jazz: 1985; died: ca 1992

What do you do if you have a wildly popular DOS spreadsheet, but you want to create an integrated package? Why, you just strap on a word processor, and there ya go.

Lotus Symphony (not to be confused with IBM Lotus Symphony -- described later -- an entirely different suite) ran in memory. All of it. Symphony included a word processor, charting program, and database program, and it stored the data for all of the programs in spreadsheet cells. Pressing Alt+F10 let you switch among the different programs’ views of the same data.

By the time IBM bought Lotus in 1995, Symphony’s fat lady had already sung. And keeled over.

Integrated suites: Lotus SmartSuite/IBM Lotus SmartSuite
Born 1994; last release: 2002; support ends September 2014

Microsoft shipped Office 1.0 in late 1990, and finally hit a stable version, 3.0, in 1992. In the intervening two years, all of the major software companies watched, and many of them decided to take on Microsoft.

Enter Lotus. Armed with Lotus 1-2-3, it bought up the other pieces: Freelance Graphics in 1986; Ami Pro in 1990; Threadz -- which became Lotus Organizer -- in 1992; relational database Approach in 1994. Lotus SmartSuite 2.1 (the first version) included Lotus 1-2-3 Version 4, Ami Pro 3, Freelance Graphics 2, Approach 2, and Organizer 1.1.

In the early years, Lotus SmartSuite ran neck-and-neck with Borland Office (next slide), and behind Office in many ways.

Integrated suites: Borland Office for Windows
Co-joined with WordPerfect Corp: 1993; sold to Novell: 1994; morphed into Corel WordPerfect Office Suite (see next slide)

In early 1993, Borland’s Philippe Kahn -- who had a spreadsheet and database to sell -- and WordPerfect’s Alan Ashton announced the companies would work together to build a great Windows suite.

By all accounts, the apps didn’t hang together, they hung separately. Borland Office for Windows never escaped the pasted-together image.

In 1994, Windows users could buy a “suite” consisting of WordPerfect 5.2, Quattro Pro 1.0, and Paradox 1.0 for Windows, for $595. Lotus SmartSuite cost $795. Office 4.3 ran $899. In spite of the significant price difference, Office outsold the others by a factor of three or more.

Integrated suites: Novell PerfectOffice
Born, er, bought: 1994; sold to Corel: 1996; litigated: 1995-2014

To make several intertwined stories short, Borland Office for Windows 2.0 was reported as sold to WordPerfect in 1994, while in fact Novell bought WordPerfect in June 1994 and, in a separate transaction in October 1994, bought Quattro Pro and the right to sell up to a million copies of Paradox from Borland.

Whatever the lineage, Novell PerfectOffice (WordPerfect, Quattro Pro, Presentations, Envoy, Groupwise, Infocentral) hit the market with a thud. Novell became embroiled in a nasty antitrust suit against Microsoft, hotly debated to this day, which Microsoft won.

Novell sold PerfectOffice to Corel in 1996, but the final appeal to the U.S. Supreme Court was turned down just last month.


Integrated suites: Corel WordPerfect Office Suite
Bought from Novell: 1996; currently available

No discussion of the evolution of WordPerfect would be complete without an update. While Office certainly put a dent in WordPerfect’s sales, Corel has done a very credible job of keeping the product alive and up to date. It’s a success story. Not roadkill. Not at all.

WordPerfect Office X7 -- including Version 17 of the venerable word processor -- appeared just last month. With Quattro Pro, Presentations (with Flash), the WordPerfect Lightning digital notebook, PDF compatibility, WinZip, and remote desktop software for the iPad, it’s still a contenduh.

Integrated suites: IBM Lotus Symphony
Born: 2007, given away: 2012

Although the name “IBM Lotus Symphony” looks a lot like the name of the DOS suite “Lotus Symphony,” in fact the two have absolutely nothing in common. Nor is it related to Lotus SmartSuite. (Both are discussed in earlier slides.) When IBM bought Lotus in 1995, it bought the rights to the Lotus names. Reuse, repurpose, recycle.

The IBM Lotus Symphony products -- imaginatively entitled Documents, Presentations, and Spreadsheets -- never went anywhere, victims of the Office onslaught. IBM apparently brought the products to market when IBM Lotus SmartSuite hit the skids.

IBM has donated the source code to the Apache Software Foundation, turning over development to Apache OpenOffice.

Integrated suites: Corel Home Office
Born: 2009; last rites currently being administered

You have to wonder why Corel -- which has a perfectly usable WordPerfect Office Suite -- would dabble in yet another suite that has “fail” written all over it.

As best I can tell, Corel negotiated with Ability Software International (based in Horley, U.K.) to private-label a version of its Ability Office suite. It’s a modest company with modest goals: To make an inexpensive Microsoft Office-compatible word processor, spreadsheet, presentation program, and a database.

Unfortunately, the renamed Corel Write, Corel Calculate, and Corel Show can handle simple Office documents but fall to pieces on anything complex.

Corel Home Office: bug. Microsoft Office: windshield.

Integrated suites: Microsoft Works

Born for DOS: 1987; dumped in favor of Office Starter Edition: 2009

Few lament the passing of Microsoft Works, but in its day, it served an important purpose: To convince Microsoft customers that they should spend real money for the real Office. In my experience, not many people took the bait.

Works went through a zillion versions (we’re talking Microsoft here). The final version, 9.0, included Word 2003 (yes, the full version of Word 2003), a spreadsheet program that created files legible to Excel (earlier versions of Works didn’t make Excel-friendly files), and a flat-file database program that produced files Office wouldn’t even try to open.

We’ll miss you, Works. Not.

Microsoft Office pushed, nudged, winked, cheated and bludgeoned its way to the top
Some of the programs that fell in its wake didn’t deserve to die. Others simply succumbed to a better way of working.
Even the old-timers -- the Electric Pencils and VisiCalcs -- held on for many years past their prime, only to be swept away as Windows and Office cleared out the clutter. George R.R. Martin notwithstanding, Office has raised the bar.

Now we’re in uncharted territory. Office has credible competitors on all sides, on all platforms, and all of them are out to snag some of Clippy’s billions. Could happen.

Did we miss your favorite trainwreck? More Office-fried crispy critters? Tell us in the comments.

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